Slide1If you haven’t had time to catch up with our work on future shoppers yet, or find video an easier way to absorb new information than reading, you may want to check the presentation Henry Tucker gave at a recent WPP event on the future of retail.  The presentation, which runs to 15 minutes, covers the changing technological landscape of the consumer retail world and the main trends shaping shopper expectations – value, quality, assurance, and the desire for mental space.

The thought leadership report, co-authored with Kantar Retail, can be downloaded here.

Leave a Reply

Your email address will not be published. Required fields are marked *