Kantar Futures Blog

Category: personal finance

Customers of the future

financial services, future, personal finance

Customers of the future

Alex Oliver writes: At the Marketforce conference I spoke at last week, I may have unwittingly cast a further cloud over my audience on a gloomy Wimbledon June day.  The… Read More »

The new normal is still here, and here to stay

consumers, economic downturn, future, insight, personal finance, research, trends

The new normal is still here, and here to stay

Eleanor Cooksey writes: “I’ve found the cost of living has gone up substantially and it has had a huge impact on my life. I am not buying luxuries as often… Read More »

Financial advisors look to the future

financial services, personal finance

Financial advisors look to the future

Sarah King and Alex Oliver write: The Futures Company spoke at two financial advisors’ conferences this month during the snowy weather. At the IEA/Marketforce conference on the Future of Distribution… Read More »

Recession 2.0

communities, consumers, customer service, digital, economic downturn, financial services, personal finance

Recession 2.0

Giles Powdrill writes: “A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result,… Read More »

Understanding consumer attitudes to saving

economic downturn, financial services, global, personal finance, research

Understanding consumer attitudes to saving

Giles Powdrill writes: Since 2004 The Futures Company has worked with Aviva, one of the world’s largest insurance companies, on an annual survey focussed on understanding consumer attitudes to saving… Read More »

The latest HenleyMail has gone out

personal finance, trends

The latest HenleyMail has gone out

Andrew Curry writes: The latest edition of our free e-letter, HenleyMail, has gone in the last week or so to those who have signed up to it. There are two… Read More »

The credit crunch and UK financial attitudes

consumers, financial services, personal finance

The credit crunch and UK financial attitudes

Trevor Harvey writes: We have a longstanding segmentation which helps us, and our clients, to understand consumer attitudes to financial services, so we have used it to explore attitudes to… Read More »

Making markets for buyers

consumers, economics, financial services, personal finance

Making markets for buyers

Trevor Harvey writes: Springwise has an item this week on a new initiative (opens to Dutch web page) in the Netherlands whereby ING – one of the country’s largest banks… Read More »

The attitude-behaviour gap on debt

economics, personal finance

The attitude-behaviour gap on debt

Gemma Stevenson writes: The scale of consumer debt in this country is now pretty well-known – whether it’s the £1,000 million of mortgage debt or the fact that overall consumer… Read More »