Posts filed under ‘media’
Live and direct
Rebecca Nash writes:
Some anthropologists of religion work with people who seek unmediated contact with their gods. Their ethnographies contrast the experience of word as text (scriptural religions) with the immediate word (through a prophet or visions). Christian apostolics have told one anthropologist, ‘We don’t use the Bible, we receive the Holy Spirit, live and direct’.
Live and direct. Curiously this is the same claim that television news makes every day in the era of cheap satellite links and rolling news, but usually the live connection is to a reporter or an expert giving their mediated view of events, with technology – and graphics – providing a patina of immediacy.
And certainly, during the Obama campaign, there was plenty of mediated coverage, through more channels than ever before. It became too easy, too occupying during the campaign to catch up on events by logging on to YouTube, skimming political blogs, monitoring poll data, reading coverage in magazines and newspapers. All of these channels were harnessed skillfully by Obama – his messages seemed to be everywhere. Alongside this, the media itself played a filtering role, interpreting messages, constructing meaning, and shaping opinion.
But every trend has its counter-trend. The more that’s recorded and interpreted, the more that people want to experience the live event for themselves, without interpretation. I think this desire for an unmediated experience explains in part the huge crowds at the ritual of Tuesday’s inaugural ceremony in Washington, DC.
I left work early myself to see the ceremony ‘live and direct’ (granted, on TV from my couch in London). As an American living in London I knew I wouldn’t have the self-control to watch it later, when the analysis and the commentary would have kicked in. But it was the kind of event where update and analysis were beside the point – the shared live experience, the immediate Word, not the text, was what mattered most.
21 January 2009 at 10:11 pm thenextwavefutures Leave a comment
Credit crunch cliches
Andy Stubbings writes:
One of the great lines in the film Network is when the news anchor Howard Beale covers the news of the 1970s recession by telling viewers,
“I don’t have to tell you things are bad! Everybody knows things are bad. It’s a depression!”
But in the days of 24-hour rolling news channels and multi-supplement newspapers, such brevity is no longer good enough. There’s a correlation between the amount of actual ‘news’ anyone can report, their level of knowledge of the subject, and the amount of cliche they generate. The formula for this is probably M x I = C, where M is how massive the story is, I is the journalists’ general level of ignorance, and C is the volume of cliche. There are even blogs which celebrate the best crunch cliches. Here’s my list of current favourites.
- Brokers with their hands on their faces. The first and possibly still the best.
- The dramatic falling red line on a graph. It’s like the classic cartoon graph, which plunges off the edge of the chart, and never (well hardly ever) has scales or axes.
- The knock on effect. The human interest story designed to explain economics’ multiplier effect: the local corner shop skimps on window cleaning, so the window cleaners have cut back, so the chammy leather business is struggling, and in no time at all we’re at 3 million unemployed by Christmas.
- The unlikely winners. The little-known (but still beaten-to-death-in-popular-journalism) phenomenon of unlikely goods, usually discretionary luxuries, succeeding in the prevailing economic environment. Examples cited include pizza home delivery, condoms, dining in for a tenner, and even Karl Marx.
- The unfortunate loser. Sometimes seen alongside number 4. This sometimes appears to be the publication’s revenge on things it’s never liked much, from smoothies to BMWs.
- The credit crunch as Malthusian check to greed and selfishness. To achieve full cliche status needs to include the phrase ‘financial wizardry’.
- The undeserving bankers. If they aren’t about to be sacked (see number 1), they will be drinking champagne at an ING-sponsored party on the proceeds of the tax-payers’ bail-out.
- The worst….since the great depression. Or other periods of general purpose crisis, such as the Second World War, Roosevelt’s New Deal, rationing, the Blitz, etc. The Sun is the runaway leader here. Its “Backing British Business” campaign even uses the slogan “Your country needs you“.
- The list (ahem). Usually money saving tips which can be constantly recycled from one story to another.
- ‘The credit crunch’. The biggest cliche of the lot. Used as shorthand for everything, and shoe-horned wherever possible into every other Sunday supplement article e.g. ‘credit crunch chic’, ‘credit crunch lunch’. And now being seen in other company as well – as in “the oil crunch“.
Thanks to Josh Hunt and Joe Ballantyne for their contributions. The picture at the top of this post comes from Brokers With Hands On Their Faces, and there’s a lot more there.
Social networking for fun and profit
Pen Stuart writes:
The irresistible rise of social networking has long had media types trying to calculate the best ways to make some money from them. But marketers are increasingly finding that these routes work best when brands provide a service rather than just push their message, creating what’s become known as ‘branded utility’. There are recent examples. The Beef and Lamb Sector Company, EBLEX Ltd, has launched a Facebook application, “Beefy & Lamby’s Summer BBQ”, featuring – from the TV campaign – the sometime England cricketers Ian Botham and Allan Lamb to help people plan their summer barbeques. Leaving aside the question of whether 50-something cricketers are the best match for the somewhat younger Facebook crowd, it does give users a useful service that encourages consumption of their product and also raises brand awareness, even if it seems to be building its audience slowly (26 visitors on the day this post was written). The apparent selflessness of this service can help build brand loyalty in times when ravenous profiteering is increasingly frowned upon.
MakeTheTea.com, created by Cravendale, takes this one step further, devoting a whole site and social network to their utility. This allows office workers to input their tea (and coffee) preferences and link up with their colleagues. The site randomly selects one person to make the round, overcoming the reluctance of any individual to ask around and get stuck with the task. The site seems to be flourishing, with almost 70,000 brews made since its April launch
But there are still questions about the future of such ventures – they have the feel of short-term awareness campaigns which seem certain to be pulled in due course. Yet for low-maintenance promotion such as this, the best approach may be different, especially as these types of internet communities are endlessly discovered anew by different groups, each time creating waves of publicity through blogging and social network invites. In the world of social networking the fundamental assumptions of ‘offline’ publicity may need an overhaul. Or at least, as marketers like to say, more research may be required.
Buying viewers’ attention
Andrew Curry writes:
The combination of the FA Cup Final – the last for a while on the BBC – and the epically overhyped Champions’ League final on ITV sent me to some recent interesting data (above) from BMRB Sport. They measure both the total interested audience for sport on TV, and also a “passion index” which captures the quality of the audience, assessed by their level of interest in the sport. The passion index seems to me to be a reasonable proxy for ‘attention’ – that increasingly important, but often elusive, quality sought by traditional media owners.
Broadly, the passion index is higher for football, and doesn’t correlate strongly with overall audiences, which leads to the thought that commercial terrestrial broadcasters need both scale and passion to make their rights investment pay off, in terms of advertising and sponsorship revenues, whereas a public service broadcaster can justify its investment by the breadth of the audience. And with next season’s rights to Formula 1 moving to the BBC (ITV couldn’t afford both F1 and the FA Cup), the BBC’s sports properties, if you include the Premiership highlights on Match of the Day, now include five of the top seven sports by breadth of audience, but only one (those Premiership highlights again) by ‘quality’ or interest levels.
And there is some good news for the BBC here. According to BMRB, Formula 1 has climbed steadily in the popularity rankings over the last year, from seventh to fourth, on back of Lewis Hamilton’s successes.
Flying the flag (post 2 of 2)
Jake Goretzki writes:
In the first half of this post, I wrote about flags as brands with an army and navy – but still in need of relaunching or repositioning from time to time. When they do work, relaunches are marvellously transformatory. Imagine Canada with this blazer badge of a flag (below) – unbelievably, this survived until 1965. It seems to convey the notion of Canada as some kind of British backwater. How could it ever have stood out? The Maple leaf on the other hand is ownable, differentiated and unifying. That said, of course, Quebec might beg to differ – anyone for a rebrand?
Canada Pre-1965
Canada Post-1965
But what about Tim?
Holly Moore from Yankelovich writes:
The latest television programming kerfuffle over the U.S. fashion reality TV show Project Runway is telling us something interesting about both the future of the reality genre, and the increasing visibility of life coaching.
For new readers, the kerfuffle goes like this. The producers of Project Runway, now a four seasons-old hit, are trying to move the show from Bravo (the U.S. cable network owned by NBC Universal) to Lifetime Television, a cable network that’s looking to diversify beyond programming that’s often about women in crisis. NBC claims it still has the rights to future seasons, and so, inevitably, is suing the producers.
But viewers are more likely to worry about the future of the person who has become America’s favorite mentor, Tim Gunn. Unlike many reality show stars, Tim’s the compassionate master of constructive criticism and tough love. Gunn is the tutor we all hope to have and the manager all managers should strive to be. (I recall an Echo Boomershow and a big gig as the creative chief at Liz Claiborne. comedian once saying, “I so wish he was my gay dad.”) His popularity and fashion judgment have already earned him his own
We talk a great deal about the importance of coaching in the Yankelovich MONITOR. And in an era in which so many of us under 40 were raised to think that we were unconditionally special, it’s rather remarkable to find a voice who can find the balance between nurturing growth and encouraging exploration while still reinforcing objective standards of excellence.
So while the courts decide where viewers should ultimately tune in, hopefully content creators will notice how quickly Gunn’s brand star rose – and the void he filled in the landscape of back-biting reality programming – to help make Project Runway a TV brand worth fighting for.
(Image from BravoTV.com)
The frenemy of my frenemy is my, err?
Alastair Morton writes:
Sir Martin Sorrell, WPP’s CEO, has long recognised Google as a frenemy (part friend, part enemy). On one hand Google offers communications agencies the chance to buy interactive ads for its clients but, on the other, Google makes no secret of its intention to allow anyone to buy ads for themselves, thus disintermediating agencies.
Google has now announced that it will cease to restrict keywords for ads served to users in the UK and Ireland. This means that surfers who key-in a trademarked brand name such as ‘O2′ may also see rival brands (Orange, Virgin etc) appearing in the search results alongside those for the brand they had sought. It seems that Google is now a frenemy of brands – providing access to huge audiences but potentially eroding brand equity – as well as of communications agencies.
And in all of this, is Google making any real friends? Well, consumers apparently. Matt Brittin, Google UK director, claims that ‘we are making this change because we want to give users greater choices to help them make informed decisions.’ But there is a problem with this line of argument. Our Planning for Consumer Change (PCC) data shows that more than half of UK consumers, and nearly two-thirds of those aged 15-24, feel that there is sometimes so much choice nowadays that they can’t make a decision. To borrow from Barry Schwatrz’s critique of the notion of choice [article here, opens in pdf, see video here] “choice maximisers” may welcome greater information, but find it harder to ‘maximise’ – while ‘choice satisficers’ – usually happy to make a ‘good enough’ choice – will feel greater pressure to maximise their choice from all the available options. Both groups are likely to be more frustrated.
In truth, many consumers actively use trusted and recognised brands and providers to sift the choices which face them. Whether or not Google’s intentions are admirable, I have a feeling that this change will have more effect in growing their ad revenues than in helping consumers manage their already complicated decisions.
A dog’s breakfast?
Alastair Morton writes:
In recent years cookery shows have picked up and amplified a wide range of consumer trends, from Gary Rhodes’ rock-chef rebelliousness of the mid ’90s to the apparent ‘authenticity’ of Ramsey’s Kitchen Nightmares providing, at times, gripping viewing.
This thought was brought home to me by Delia’s latest offering – more a case of ‘How to Cheat at Tapping into Trends’ than a food heaven. The premise is clearly to help out the ‘time-starved’ consumer, but there’s more than a pinch of ‘community connections’ with both family and tribal (Norwich City FC) references, topped off last week by a good slug of Catholicism to tap into the search for meaning. And let’s not forget about ‘health and wellness’ – tinned food as nutritious as its fresh counterpart? Well, I could go on.
I know that different trends play out in different ways for different people, and that Delia’s trying to stand out in a crowded market where there’s also a significant movement towards ethical food and slow food, with Hugh and Jamie’s respective chicken liberation fronts leading the charge. But beyond the fact that not all trends pull in the same direction, Delia’s approach comes unstuck, at least for me, because I think the joy in cooking is in the dream of what you’re going to create, from start to finish, and not just opening the relevant cans or defrosting the right pellets.
Image courtesy of http://www.joe-ks.com
Unravelling the cassette
Stacey Yates writes:
The audio cassette is 45 years old this year, and is reaching the end of its life, at least in Europe and the US. It peaked in the 1980s, but started to decline after the CD was rolled out in 1993. As our music consumption becomes increasingly intangible, people are pointing to some of the pleasures of more tangible forms – as a amusing post at the design blog Core 77 recently reminded me: the cassette as a design convention.
In contrast to the age of digital, the cassette was a lo-fi, low tech object and it was the first hard format to emerge in response to a more mobile society – the age of the Walkman preceded the iPod generation by 25 years. It could get stuck down the back of your sofa or crammed into your banger’s glove compartment for months, and you knew you could still rely on it to work when you found it again. Unlike the CD, it was near unbreakable and was always ready to play just where you left off. If it did get a bit chewed up, all you needed was a pencil or a biro to sort it.
The one time you might have been precious about a cassette was when you made a mix tape. In the 1980s creating a mix tape for someone was an act of dedication. Sitting through selected tapes with your finger hovering above the pause button took time and choosing the right mix of songs took creativity. The mix tape could also be a personal selection, creating a whole new way to mix and match music that has been reinforced by the rise of the celebrity DJ and by digital music. But let’s face it, there’s no romance in a USB stick. So perhaps it’s not surprising to find a site which, perhaps cunningly, is selling the ease of the digital ‘mix-stick’ - but in a package which offers all the personalisation that you used to get from the cassette.
Image © Stacey Yates
[Correction: A typo above has the CD launched, incorrectly, in 1993. In fact, it was launched commercially in Europe and the USA in 1983 (late 1982 in Japan). Thanks to Harry, in Comments, below, for pointing this out.]
