http://blog.thefuturescompany.com/2009/05/14/when-saying-sorry-doesnt-work/ Bite-size thoughts from TFC people about trends, futures and cultural change to provoke and entertain Thu, 26 Jan 2012 12:57:51 +0000 hourly 1 http://wordpress.com/ http://blog.thefuturescompany.com/2009/05/14/when-saying-sorry-doesnt-work/#comment-347 Fri, 15 May 2009 21:04:17 +0000 http://blog.thefuturescompany.com/?p=1065#comment-347 The problem for the politicians is that they aren’t saying sorry for what the public thinks they should be saying sorry.
The MPs say: we’re sorry that the rules are wrong. And we recognise public anger and we’re sorry about that. But we haven’t done anything illegal.
They got to a state where they believed they were entitled to their ‘allowance’ and just made sure they put in the receipts/ deals to ensure they got it.
What they need to say, if it has meaning, is that they are sorry they personally did something wrong. Not that the system did it: the system didn’t MAKE them claim the allowance. They are puzzled because “everyone else was doing it”. Yes, each individually were wrong. The system didn’t help them see it: the system blinded them to it. But just apologising because of the system won’t wash. They need to apologise about their personal mistakes.

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